Process Consulting

E-Commerce Process Consulting

Often in online retail, decisions are made without considering the procedural impact on departments and employees. We help you prepare your processes for long-term growth.Our expertise extends across all fields of e-commerce.

We support product management, shop management, online marketing, customer service, logistics as well as numerous other areas to prepare for long-term growth.

Process Modeling

Elaboration of new processes before their first application.

Process Introduction

Installation of new processes into existing structures.

Process Analysis

Assessment of existing processes to increase efficiency.

Process Optimization

Improvement of existing processes in the running business.

Change Management

Managing employee expectations to introduce change in a sustainable way.